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About Project

dashboard for CRM system

I developed a Dashboard concept for a CRM system tailored to the beauty industry. The functionality is designed to allow users to customize and interact with the Dashboard dynamically, including features such as data filtering, reporting, and tracking key performance indicators (KPIs). This ensures that users can efficiently monitor business performance and make data-driven decisions.

I designed a full-access interface that provides visibility into all key areas of the business. The primary user persona for the platform is the Operating Director, who requires a holistic view of business performance.

A critical aspect of the design is addressing the user’s need to quickly access summary data to identify positive or negative trends. This enables timely decision-making and swift responses to current business conditions.

Stock Tracking and Consumables Management

Scenario: The Director reviews the inventory levels across all salons twice a week.

Process Steps:

Review Stock Levels. The Director monitors the current stock of consumables in all salon locations.
Identify Trends and Take Action. If a shortage or surplus of specific consumables is observed, the Director assigns a task or provides a recommendation to the relevant Salon Manager.
Monitor Task Progress. The Director tracks the progress of the assigned task and evaluates changes in inventory indicators at defined intervals.
Optimize Future Stocking. Usage trends are continuously analyzed to optimize future stock levels and improve inventory management efficiency.

Recent works